DELIVERY

FREE UK DELIVERY

All Tafia products come with free UK delivery. We will try to despatch your goods within 1-2 working days after confirmed purchase, excluding bank holidays. Our aim is to deliver your goods within 3-5 working days. If you require "Special Delivery" please contact us before ordering.

INTERNTAIONAL 

We will try to despatch your goods within 1-2 working days after confirmed purchase, excluding Bank Holidays. For international orders, delivery costs do not include any duty or custom charges and you may be required to pay additional domestic sales taxes on receipt of delivery. Additional charges required for customs clearance must be accepted by the recipient as we have no control over these charges and they are a reflection of the customs policy in place at the final destination country. Policies for customs vary from country to country so please check with your local customs office if you require any clarification. In the event that you wish to return your item, tafia.co.uk is unable to refund import duty and local sales taxes.

Please note, although we will endeavour to deliver within the agreed timescale, we cannot guarantee delivery dates as these may be affected by circumstances outside our control.  We will do our best to contact you if we are forewarned of delays.

 

 

All UK deliveries are by Royal Mail.

 

 

RETURNS

All Tafia products come with a no questions asked 90 day returns policy.

We realise that a lot of you guys who buy our products live life to the full and like to get around pursuing your interest and traveling around the world to do so. Or maybe you’re lucky to go on long holidays, so you’re not here to return it..... no worries. Send it when you get back, there’s no rush!

If for any reason you’re unhappy with your purchase, drop us a message through the contacts page and we will get a returns form out to you ASAP. Providing the product is in the condition you received it, we will be will be more than happy to exchange it for a different size, colour or design, or just give you a full refund.

 Please keep a receipt of postage from your shipper because we cannot be held responsible for any goods lost in transit. A Royal Mail receipt is fine. 

When returning an item for a refund or exchange we are unable to reimburse your postage costs for the item being returned to us. However, when returning items for an exchange, we will send the new item back to you at no additional charge.

 

PAYMENT

All major credit/debit cards are accepted. 

Payment powered by stripe. No-hassle security & compliance

Meet PCI-DSS requirements for your payments just by properly implementing Stripe’s client libraries, such as Stripe.js for the web or the mobile APIs.

No sensitive data hits your servers, saving you weeks of security headaches.

You may also opt to pay via PayPal. 

 

PRIVACY / MAILING LIST

By subscribing, you agree to let us use the data you provided to send you information that we think will be interesting or useful to you. You can unsubscribe at any time by emailing us - mail@tafia.co.uk

The only data that we store is your email address. We do not store names, addresses or any other data of individuals.

You agree to let us send personal one-to-one communications to you. Examples of this may include sending you verification messages, and replying to queries sent from your mail address.

Simple Mailing List Policies:

  1. We hate spam. Unless you authorize it or we're compelled by law, we won't share your email address with anyone else, ever. 

  2. We value your information. We'll keep it as secure as we can.

  3. We will send mail at reasonable intervals, which is at most a few times a month and definitely not once a day.

  4. We'll do our best to meet all applicable privacy, spam, and other relevant rules and regulations. If you think we've failed to do that, please contact us so we can investigate and correct as required.

 

DISCOUNT / PROMO CODES

  • Promotion codes are only valid for orders placed online.
  • Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with tafia.co.uk.
  • tafia.co.uk reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.
  • Promotion codes are only valid on specific products while stocks last and may be withdrawn at any time.
  • Only one promotion code can be used per order.
  • Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted items.
  • In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping, gift wrap or gift card costs charged on the original order.
  • In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping, gift wrap or gift card costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return - you should place a new order using the original promotional code.
  • In the event of part of the order being returned, the value of the promotion code will be deemed to be spread between the goods proportionately. The sum in cash exceeding this value, less any delivery or gift box costs charged on the original order, will be returned to the customer.
  • In the event of any returns meaning that the order no longer qualifies for the promotion advertised, tafia.co.uk reserves the right to deduct the value of the offer from the refund.
  • Free delivery offers apply to UK standard delivery only.
  • In promotions where there is a free or half price item when purchasing multiple items, please note that the discount will be applied to the cheapest item.
  • tafia.co.uk reserves the right to change these Terms and Conditions at any time.

 

COOKIE POLICY

When you visit this website we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your computer’s hard drive to store and sometimes track information about you.

We use cookies to track how this website is used and to improve and update its content.

You can block or erase cookies from your computer if you want to, but certain parts of the website may be reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

This website also uses Google Analytics, a web analytics service provided by Google Inc. (“Google”) which requires us to reproduce the following statement:

“Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

You can find out more about this service at www.google.com/analytics.

 

 

 

If you’re unsure of something or have any further questions, do not hesitate to Contact Us